Quick answers about booking through 4Drive Madeira
We connect travellers with local Madeira operators. Your contract is directly with the rental company named in your voucher. Below are the questions we hear most often about the booking process, documents, and pickup conditions. No deposit and no credit card required at pickup-just your voucher and driving licence.
You search dates and vehicle type, pay the booking advance online, then receive a voucher by email within a few hours. The voucher lists the local operator's name, address, phone number, and your reservation details. On pickup day you present the voucher at the operator's desk-located at FNC Cristiano Ronaldo Airport in Santa Cruz or in Funchal-and sign the rental agreement directly with them.
Your printed or digital voucher, a valid driving licence held for at least one year, and passport or national ID card. If your licence uses non-Latin script you must also bring an International Driving Permit. Some operators ask for proof of address; check your voucher for the specific list.
No. The operators we work with accept debit cards or cash for any outstanding balance at pickup. You will not be asked to freeze funds on a credit card as a security hold.
Most operators set a minimum of twenty-one years with licence held for at least twelve months. Certain vehicle categories require the driver to be twenty-five. Your voucher confirms the age rule for your booking.
Yes. Contact us by email at [email protected] or call +351 291 640 583 during office hours-Monday to Sunday, 8:30 AM until 7:00 PM Western European Time. Cancellation terms depend on how far in advance you notify us; your confirmation email lists the policy.
Standard practice is full-to-full: you collect the vehicle with a full tank and return it full. Galp and BP stations are common across the island. If you return the vehicle below full, the operator deducts the missing litres plus a refuelling fee from your payment card on file.
Most pickups happen at the airport terminal or at an operator's office in Funchal, typically along Estrada Monumental or nearby streets. Your voucher shows the exact address and includes a contact number. The airport sits twenty minutes east of Funchal via the VR1 motorway; allow extra time if your flight lands during morning rush hour.
Call the operator's phone number printed on your voucher as soon as you know about the delay. Desks at the airport often stay open late to match incoming flights. If you miss the pickup window entirely and cannot reach the operator, email us so we can help reschedule.
Most bookings include unlimited kilometres. If a cap applies, your voucher will state the daily allowance and the charge per extra kilometre. Madeira's compact size means even a loop via the ER101 old coastal road, Paul da Serra plateau, and the steep descent to Curral das Freiras rarely exceeds two hundred kilometres in a day.
Yes. Inform us when you book or tell the operator at pickup. The additional driver must bring the same documents-licence, ID, and IDP if needed-and meet the age requirement. Some operators charge a small administrative fee; others include one extra driver at no cost.
Call us on +351 291 640 583 or send an email to [email protected]. Office hours are Monday through Sunday, 8:30 AM to 7:00 PM (WET). We’re at Estrada Monumental 254, 9000-100 Funchal, Madeira.